6th Annual Pharma Customer Experience Management Summit
2 -4 April 2019, Vienna
6th Annual Pharma CEM Summit has been designed to provide you a unique opportunity to get insights into areas such as customer centricity, customer engagement ecosystem or the effective multichannel strategy. Get the answers to your questions regarding the engagement with customers in digital world, the journey of successful digital transformation, analysing data to provide personalized experience both locally and globally.
Will Be Discussed
- Tracking the progress on multi channels and delivering personalized messages
- Patients as active participants in digital transformation
- Customer centric pharma in the world of technology
- Marketing journey of meeting the customer needs
- Data analytics and transforming them into actions, re-shaping the presence on social media
- Market Access in Emerging Markets, payers as the customers
- Patients as research partners
- Digital Healthcare – new revenue stream for pharma
- Enhancing customer engagement
- The added value delivered to the customers with the help of digital
- Integrated Real World Data into care
About Allan Lloyds Events
See what keynote speakers will be taking part in the exclusive speaking panel.
Explore what case studies will be discussed by our senior corporate speakers.
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